Commercial Benefits

Digilog customers are regularly showing substantial returns on their AVS investment. They attribute these to a combination of dramatic increases in the defeat of fraud, significant enhancements to a variety of business efficiencies and reductions in handling times, complaints and associated costs.

By identifying genuine claims within as little as 10 minutes, processing efficiencies are exponentially increased whilst correspondingly, handling costs and times are significantly reduced. On the other hand, in identifying those customers that are potentially high-risk, investigation resources can now be focused on those cases that reveal specific lines of enquiry – capable of exposing tangible evidence of fraud.