Right Choice Insurance Brokers (RCIB) has extended its relationship with Digilog UK in the fight against application fraud.
RCIB now has more than 90 users of Digilog’s Voice Risk Analysis technology which enables the operator to examine and validate customer information real time during telephone applications.
Commenting on the deal Mike Joseph, Owner and Managing Director of RCIB said “Voice Risk Analysis is a key tool for us as it enables us to fast track many low risk customers whilst we can have more detailed discussions with those where the technology detects high risk.
In the current turbulent motor market it’s more important than ever that our insurer partners have confidence in our Application Fraud processes and risk assessment before we put a customer on the books”.
RCIB first started using Digilog’s technology at the beginning of 2015 and has been so impressed with the results that they now have a shareholding in the company.
Lior Koskas, Managing Director of Digilog commented, “RCIB is one of our flagship UK customers who have really been able to embed our technology into their business model in the fight against Application Fraud. In addition Mike and his team spend time helping us to demo the system for the potential benefit of other brokers and insurers. They’re a great partner to work with”.