The Digilog Solution for Claims is designed to handle large volumes of calls, provide quick and accurate risk evaluations whilst maintaining the highest levels of customer service.
Our solutions are designed to assist in the following areas:
- Insurance Claims
- Disputed Transactions (i.e. Card Not Present, Bank Statement disputes, etc.)
- Benefit Fraud
- Claims against Local Authorities
- Claims for exemption/relief
- Warranty Claims
The above model describes the work-flow through a typical claims process. It should be noted that Stages 1 and 2 are designed to be offered either via an in-house or an outsourced solution, with design, implementation, training and support provided by Digilog and our strategic partners.