What our students are saying

Expect a challenging, interesting, different and demanding course. We will provide you with the skills and support you need to move forward confidently and efficiently.

Below are some quotes from previous delegates who have successfully completed the AVS Training.

What a challenge but very worthwhile. I have really enjoyed it and I have gained a great deal.

The increase in knowledge on this topic is not quantifiable-not just skills for my role but for other areas of my work too.

(The course) has provided a wider knowledge of dealing with theft claims and how effective questioning can be.

This has been the most interesting course I have been on. The course has challenged me and given me a new direction in relation to my career. Thank you.

(The Trainers were) very effective, they kept you interested by audience participation rather than lecturing us. The information presented was done in an interesting way with lots of references to real situations.

Prior to this course we did not learn to question the circumstances around a claim or know how to identify what an issue was when you had a feeling somebody was not telling the truth on a claim.

This was a real eye-opener and made me realise how much detail I had been missing previously.

Nothing that was done in the training was irrelevant. I have learnt a lot of valuable information that will assist me in my current role.