When reporting an insurance claim shouldn’t we assume that everyone can be stressed?

At the start of every conversation, the Voice Risk Analysis technology calibrates itself against the caller’s voice, to determine the current levels of various stress a person is experiencing. The technology will then use this individual baseline as a guide to determine whether a person’s stress levels fluctuate when talking about a particular subject. Only meaningful deviations from this baseline are used to determine the integrity of the conversation “ via in-depth analysis of patterns found within the voice.