We use cookies and other tracking technologies to improve your browsing experience on our website, to analyse our website traffic, and to understand where our visitors are coming from.
×Digilog UK Ltd is a leading provider of integrated risk-reduction solutions and bespoke training for validating integrity within conversation-based transactions such as applications, claims, customer disputed transactions and investigative interviews.
At Digilog, we design and deliver our pioneering solutions to meet the differing and unique risk exposures of individual businesses and their varied processes.
Our solution is engineered to manage calls efficiently and effectively, regardless of the volume, whilst delivering the highest levels of customer service. It enables the fast and accurate validation of genuine claims / applications / transactions and highly focused identification of key integrity risk issues.
Digilog’s innovative solution is also geared to provide a fast, effective and efficient process for validating integrity within conversations using our specialist software.
Our DiVA technology combines the finest elements of cognitive interviewing, behavioural analysis, digital intelligence voice analysis, intelligent questioning, applied psychology and conversation management techniques into one ergonomic interface designed for efficient and user-friendly processing.
Our Management Team has years of professional experience in the areas of Claims and Fraud Risk Management, Fraud Investigation, Business Process Enhancement, Training and Customer Service.
Client feedback and results demonstrate that the Digilog approach is incredibly accurate at identifying genuine customers, allowing valuable resources to be focused on validating information that indicates risk.
We currently count Covea, esure, Only Young Drivers, Direct Group, Chaucer, Brownsword Group, Right Choice Insurance, and numerous Public Sector (Local Authorities) organisations, both in the UK and abroad, among our growing portfolio of clients.
